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| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Articles |  |
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 | 4-0002-EN-Setup Payment Methods Accepted in ShopFactory |  |
| 1. Open your shop in ShopFactory editor.
Note: If you have a rental ShopFactory Total Care a |
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| 4-0003-EN-How do I accept payments using First Data Global Gateway e4 Hosted Payment page? | |
| To setup First Data Global Gateway e4 payment method, load your website in Shop Factory Editor and follow these steps:
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| 4-0005-EN-Advanced WorldPay setup in ShopFactory | |
| First make sure to setup WorldPay in your shop properly.
For ShopFactory V6, V7 and V8 Fixe |
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| 4-0008-EN-Secure Order Processing - Options Available to ShopFactory V8 |  |
| If you have ShopFactory 8 (Fixed Version), you have three options for secure processing of orders. |
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| 4-0012-EN-How do I setup PayPal as payment method accepted in ShopFactory | |
| (Note: If you want your buyers to be redirected back to your site immediately after clicking the Pay button on the Payment Confirmation page, make sure you turn |
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| 4-0013-EN-How do I setup PayPal so that my customers do not have to signup for a PayPal account to make a payment? | |
| To allow your customers to pay you through PayPal using their credit card or debit card without having to signup for a Paypal account, you need setup this option inside your PayPal account |
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| 4-0014-EN-How do I setup Paypal Pro in ShopFactory? | |
| Firstly, to accept Paypal Pro payments you must have a paid Total Care/GlobeCharge account, because you will need to upload your Paypal Pro API Credentials Certificate to the server. |
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| 4-0018-EN-How do I set up my Shop to integrate with Saf-T-Pay? | |
| To integrate with Saf-T-Pay you must first have an account with Saf-T-Pay. Setup ShopFacto |
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| 4-0022-EN-SagePay VSP (formerly Protx) payment type DEFERRED or AUTHENTICATE | |
| SagePay VSP (formerly Protx) Payment types - Deferred Payment and Authenticate
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| 4-0027-EN-PayPal payments: Setting up Non Paypal account (Buyer does not need to create a PayPal account to checkout) | |
| A) If you want to accept credit card payments via PayPal, you need to enable "Non-PayPal account" option in your payment settings to allow your buyers to checkout without having to create a P |
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| 4-0029-EN-I have a GlobeCharge account, but how do I accept credit Card payments on my website? | |
| To process credit card payments you must have a merchant account that allows you to process credit card transactions. This can be an account with your bank where they give you your own merc |
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| 4-0030-EN-Why can't I view my customer's credit card details anymore? I need to manually process their payments | |
| If you have ShopFactory V6, V7, or V8 fixed version and you are accepting credit card payments for manual processing using "Free Secure Order pro |
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| 4-0035-EN-How do I set PayPal auto-return/redirect to shop after PayPal payment is completed? | |
| NOTE: You will need at least a Premier PayPal account or a Business PayPal account to be able to use this function in PayPal. This feature is not available for a (PayPal) Personal |
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| 4-0036-EN-Adding my Own Payment Method in ShopFactory V12 | |
| 1. In ShopFactory 12, click Central drop-down menu-> PAYMENT METHODS ACCEPTED
2. Scroll down and tick &ld |
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| 4-0039-EN-Setting up InternetSecure payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0041-EN-Setting up IcePay payment in my shop | |
| - Open shop in ShopFactory
- Go to Properties
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| 4-0042-EN-Setting up Klarna payment in my shop | |
| Klarna (Pay on invoice) is only available in Sweden, Germany, Finland, Norway,Denmark and Netherland. To setup Klarna in your shop, please refer to theprocedure below: |
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| 4-0043-EN-Setting up Kadobon Online payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0044-EN-Setting up Planet Payment AMEX payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0045-EN-Setting up Planet Payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0046-EN-Setting up Paybycheck payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0047-EN-Setting up NetBAnx payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0048-EN-Setting up Innovative (Intuit) payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0049-EN-Setting up DirecPay payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0050-EN-Setting up PostFinance payment in my shop |  |
| Verify that your PostFinance merchant account is ready for testing.
1. Open your shop in ShopFactory. |
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| 4-0051-EN-Setting up MultiSafepay payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0052-EN-Setting up Rabo Internetkassa payment in my shop | |
| Please follow the steps below:
- Open your shop in ShopFactory
- & |
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| 4-0053-EN-Using eWAY to process payments in my shop | |
| 1 - How to generate your API Key and Password: Login to you MYeWAY account and simply generate an API Key and Password.
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| 4-0054-EN-Setting up eSELECT plus payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0055-EN-Setting up eProcessingNetwork payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0056-EN-Setting up eNets ENPS payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0057-EN-Setting up World Pay XML Direct payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0058-EN-Setting up eSELECTplus USA in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0059-EN-Setting up InnoPay payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0060-EN-Setting up Systempay payment in my shop | |
| - Connection to your account Systempay
To access to the merchant back-office log to the following ULR:
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| 4-0062-EN-Setting up DIBS payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0064-EN-Setting up HSBC CPI payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0065-EN-Setting up sofortüberweisung/sofortbanking payment in my shop | |
| A. SOFORT Überweisung Project Set up and configurationSet up a ProjectAfter the registration of your merchant account, you have to set up |
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| 4-0066-EN-Setting up LinkPoint Connect payment in my shop | |
| NOTICE: First Data Global Gateway is going to replace LinkPoint payment service. Linkpoint is entering a sunset program. Meaning, they are just s |
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| 4-0067-EN-Setting up NoChex payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0068-EN-Setting up Multicards payment in my shop | |
| Setup your Multicards Account 1. Now you need to login to your multicard admin panel on the m |
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| 4-0069-EN-Setting up ING/iDEAL Postbank in my Shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0070-EN-Setting up Google Checkout in my GlobeCharge account | |
| Note: Google Checkout only supports US Dollars and British Pounds
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| 4-0071-EN-Setting up Samport/TellusPay payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0073-EN-Setting up PayPal Express payment in my shop | |
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PayPal Express payment bypasses the ShopFactory secure checkout form and directly connects the buyer to the secure PayPal payment page. When you enable this option in your shop, the "P |
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| 4-0075-EN-Setting up SagePay VSP (formerly Protx) payment in my shop | |
| SagePay VSP (formerly Protx) is a payment gateway available to UK business customers
Merchant Account: You have to open your own merchant credit account
In the UK |
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| 4-0076-EN-Setting up Paybox (France) payment in my shop | |
| - Open your shop in ShopFactory
- Click on Central dropdown -> Payment M |
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| 4-0077-EN-Setting up Saf-T-Pay payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0078-EN-Setting up PayFlow Link (formerly Verisign) payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0079-EN-Setup manual payments and realtime payment methods | |
| Your ShopFactory Total Care account allows you to setup multiple payment methods, which includes a combination of Manual and Realtime payment methods. If you are using a free Total Care |
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| 4-0080-EN-Setup Manual payment methods to my existing Total Care account | |
| If you have previously setup an automated payment gateway such as PayPal without choosing Manual payment methods in your shop, Manual payments list would have been "Turned off" so you need |
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| 4-0081-EN-Setting up Ogone ecommerce payment in my Shop | |
| Important: Once you have signed up for your Ogone merchant account you will need to send an email to |
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| 4-0082-EN-How do I download my Paypal Pro API? | |
| 1. Login your your paypal account.
2. Click on Profile in the menu
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| 4-0083-EN-Setting up SecurePay Online in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0084-EN-Setting up SecureNet payment in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0086-EN-Setting up PayPal Advanced payment in ShopFactory | |
| Please follow the procedure below on how to setup PayPal Advanced service in your shop:
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| 4-0087-EN-Setting up BBVA Payments in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0088-EN-Setup GestPay (Banca Sella Advanced) as payment method |  |
| To use Gestpay as payment provider, you will need to configure not only ShopFactory to use Banca Sella (Set username, payment methods and currency) but also have to change some settings withi |
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| 4-0089-EN-PayPal payments:Setting up Auto Return URL so buyers are immediately redirected back to shop | |
| ***This setting must be turned ON for Google eCommerce tracking code to work - the data in the Thank you page is used by Google so you need to point the Return URL to the Thank yo |
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| 4-0090-EN-Display payment provider name and logo when a customer selects payment at checkout | |
| If you are using realtime payment providers to process payments in your shop, you can display the provider logo and name when a customer selects on a payment option during checkout. This show |
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| 4-0091-EN-How to define Order of Payment methods Display at Checkout? | |
| Your ShopFactory Total Care account allows you to setup multiple payment methods, which includes a combination of Manual and Realtime payment methods. If you are using a free Total Care |
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| 4-0092-EN-How do I setup Klik&Pay as supported payment processor in my shop? | |
| 1. Open your shop in ShopFactory
2. Click on Properties -> Payment Methods Accepte |
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| 4-0093-EN-How do I setup paysafecard as supported payment processor in my shop? | |
| 1. Open your shop in ShopFactory
2. Click on Properties -> Payment Methods Accepte |
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| 4-0094-EN-Comment configurer la passerelle Klik&Pay dans ma boutique ShopFactory | |
| Étape 1 : Ouverture d'un compte Klik & Pay
Klik & Pay et ShopFactory sont des sol |
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| 4-0095-EN-How to setup “PayUMoney” payment processor in my shop? | |
| 1.Open shop in Shopfactory2.Click Properties -> select Payment Method Accepted3.Locate and enable PayUmoney
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| 4-0096-EN-Show payment service provider name during checkout | |
| ShopFactory has “Show payment provider name during checkout process” option at the ShopFactory Total Care interface that can be enabled by merchants if they want the payment provider logo to show dur |
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| 4-0097-EN-Setup Beanstream as supported payment processor in my shop | |
| 1. Open your shop in ShopFactory
2. Click on Properties -> Payment Methods Accepte |
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| 4-0098-EN-Setup Sage Payment Solutions as supported payment processor in my shop | |
| 1. Open your shop in ShopFactory
2. Click on Properties -> Payment Methods Accepte |
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| 4-0099-EN-Set up Gift Card as a payment option in my shop | |
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Note: The "Gift Card" payment option can only be enabled if you have a paid Total Care/GlobeCharge account. |
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| 4-0100-EN-Setting up Wire Card as a payment option in my shop | |
| - Open your shop in ShopFactory
- Click on Properties -> Payment Methods Accepted
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| 4-0101-EN-Setting up Masterpass as a payment option in my shop | |
| Masterpass is already supported in ShopFactory but is currently ONLY available for Australian merchants with payment provider account thru |
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| 4-0102-EN-Setting up Platon as a payment option in my shop | |
| We have now integrated with Platon payment provider in ShopFactory.
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| 4-0103-EN-Setup PayPal Plus as a payment option in my shop | |
| PayPal Plus for Germany is now supported in ShopFactory.
1. Setup PayPal P |
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| 4-0104-EN- Setup “Pay with Amazon” as payment provider in my shop | |
| Amazon Payments supported merchant countries: US, UK, and Germany.
A) Setup merchant |
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| 4-0108-EN-Setup Moneris (Canada) e-Select Plus payment in my shop | |
| STEP 1. Prepare your merchant Store ID and API Token
Note: You must have a Moneris Gateway Merchant Account.
- Login to your Moneris account - Merchant Resource Cent |
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| 4-0110-EN: Enable Afterpay payment option in your online shop | |
| Buyers can signup for an Afterpay account and start shopping at their favourite store - select Afterpay as payment method - and can pay for the purchase in 4 simple automated payments, every 2 weeks. |
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| 4-0111-EN: Enable ZipPay payment option in your online shop | |
| ZipPay is a payment method that you can offer to your customers.
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