 | 13-0001-EN-How do I setup vouchers? |  |
 | To enable Vouchers in your shop, you must have a ShopFactory Total Care account or an existing GlobeCharge Business Plus account for old ShopFactory versions. |
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| 13-0002-EN-Bulk upload Marketing Vouchers into my ShopFactory Total Care account |  |
| I have a promotion running on another site that generates several marketing voucher codes; is there a way for me to import these voucher codes generated externally - into my Total Ca |
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| 13-0003-EN-How do I use Vouchers? | |
| To enable Vouchers in your shop, you must have a paid ShopFactory SF Cloud / Total Care account.
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| 13-0004-EN-Reseller Tracking Settings in ShopFactory | |
| Your online shop can be setup to show the retail prices. However, you can also setup your shop to show the 'wholesale' prices as soon as a reseller/wholesaler logs in to the shop. The discoun |
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| 13-0005-EN-Customer Membership Settings in ShopFactory | |
| This feature allows a merchant to provide setup member login so that a customer can login to view the prices and/or view discounted prices applicable to all shop members.
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| 13-0006-EN-The Services Menu is Disabled, how do I Enable it? | |
| The Services Menu only applies to GlobeCharge Services and requires a GlobeCharge account. To enable it you need to let ShopFactory know that you have a GlobeCharge account. This is d |
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| 13-0007-EN-How do I enable Affiliate Reseller Tracking in ShopFactory? | |
| Create a personal store address for your customers who sign up to your affiliated reseller program. Reward them with a discount (Level 1 commission) on their future purchases via their person |
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| 13-0009-EN-How do I disable a “Customer Reward Voucher” in my shop? | |
| - Click on My Orders button to connect to SF Cloud interface
- Click Marketing |
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| 13-0010-EN-How do I setup Gift Vouchers? | |
| IMPORTANT NOTE: Gift Vouchers will ONLY work using ShopFactory V8.30 Build 10321 or higher
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| 13-0011-EN-Fraud Protection Settings: Realtime payment processing redirects to Thank you page instead of going to payment gateway | |
| You will need to review your “Fraud protection settings” in Total Care – you may have set the "Risk indicator trigger" to a very low value |
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| 13-0012-EN-I want to control who becomes a member in my shop, how do I get customer details without signing them up as a member automatically? | |
| I want to add my shop members manually. I don’t want to show the "Signup" link in the shop for Customer Membership Management service - I need to check who can become members in my shop |
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| 13-0013-EN-How do I setup ESD (Electronic Softgoods Delivery)? | |
| There are a number of things to do.
Setup a Total Care account
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| 13-0014-EN-Setup Special Products in ShopFactory Cloud and sell via Facebook | |
| Note: "Special Products" feature is ONLY applicable to ShopFactory Gold and Platinum Rental plans.
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| 13-0015-EN-Download customers list from Total Care | |
| This service applies to a paid Total Care account. When your customers place orders from your website, these orders are securely stored in your Total Care account. Consequently, the customers list is being populated with |
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| 13-0016-EN-Add Store to Facebook | |
| Important note: The Facebook store app requires https. Facebook app will only work for websites that are in https. It is Facebook requiring your site |
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| 13-0017-EN-Adding Gift Voucher product type with own custom design in ShopFactory Cloud | |
| With the recent release of ShopFactory Cloud as part of your ShopFactory 14 subscription, you can make your gift cards look even better with your own custom designs. |
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| 13-0018-EN-Embedding ShopFactory Cloud Buy now buttons and links | |
| Note: ShopFactory Cloud feature is ONLY applicable to ShopFactory Gold Rental plan users.
Thi |
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| 13-0019-EN-Enabling Facebook Pixel feature in ShopFactory | |
| Facebook Advertising made easyThe Facebook Pixel makes advertising on Facebook easy to use and super powerful.Wit |
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| 13-0021-EN-Enabling "SSL certificate" in your ShopFactory Hosting Account | |
| Boost sales on your ShopFactory website with https encryption (SSL)Only applicable if you are hosting your website with ShopFactory. |
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| 13-0024-EN-How to setup to set up Facebook Comments Moderation Tool | |
| To use the moderation tool, you either need to connect a Facebook account or a Facebook app to your comments plugin implementation.
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| 13-0026-EN-How to setup Doofinder search app | |
| Doofinder Search app
A powerful, quick and intuitive search engine that will help you to improv |
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