| 2-0001-EN-Why Upgrade to the latest ShopFactory version? | |
| ShopFactory V12 is a totally new eCommerce solution based on today’s eCommerce requirements, with changes to the user interface and the "behind the scenes" functionality.
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| 2-0002-EN-Download ShopFactory Again | |
| To download the latest ShopFactory release, please refer to the step |
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| 2-0003-EN-Download the FREE 30-day Trial | |
| To download the demonstration version of ShopFactory please go to:
https://www.shopfactory.com/ and click on the |
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| 2-0004-EN-Remove ShopFactory Logo in my shop | |
| - Close ShopFactory
- Open Windows Explorer and navigate to the ShopFactory installation folder, by default, it should be at |
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| 2-0006-EN-Which ShopFactory's latest version should a Developer upgrade to? | |
| Whether you upgrade to ShopFactory Professional or Gold will depend on what type of website maintenance you offer your customers.
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| 2-0007-EN-Why is my VISA / MasterCard credit card statement showing a slightly higher value than the advised price for my recent Total Care invoice? | |
| Your credit card was charged the correct amount and our realtime payment processor - DirectOne has processed the correct amount as per the order confirmation for your ShopFactory order. |
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| 2-0008-EN-Why is there a monthly fee for "SF Cloud" services with my purchased ShopFactory license version? | |
| Firstly, we would like to highlight the fact that ShopFactory has a fair and reasonable pricing model based on a “pay for what is needed and used” basis instead of only o |
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