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Support Center » Knowledgebase » 11. Order Management » 11-0014-EN-I want to receive Order Notification emails in multiple Email addresses
 11-0014-EN-I want to receive Order Notification emails in multiple Email addresses
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You can enter mutliple Email addresses in the Email (for Orders) field within ShopFactory and your Total Care Account Settings
 
Why would I want to do this?  
This is a good backup system if you at any time experience a problem with your Email provider.
 
Email Notifications sent by Santu/GlobeCharge are not stored on our secure servers so if you lose an order notification email, it cannot be resent.   
If you have a Total Care/GlobeCharge Account then your order will exist on our server and can be viewed in your account online. 
 
You can enter multiple Email addresses in the Email (for Orders) field, by separating each email address by a comma
 
So for example:
 
1. Main Email address mydefaultemail@myshop.com  
2. Backup Email address mybackup@hotmail.com
 
This can be entered as
 
 
Note: DO NOT use a semi-colon it will not work and will result in no emails being sent at all.
 
If you have a Total Care/GlobeCharge account you need to do this in the Total Care interface -> Account Settings. Refer to the related article below:
 

How do I enter an order email address in ShopFactory?

http://support.shopfactory.com/kayako/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=571

 



Article Details
Article ID: 566
Created On: 01 Nov 2007 12:00 AM

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