Download and Install the latest build of ShopFactory

1. Close ShopFactory software.

2. Download and install ShopFactory again from http://www.shopfactory.com/contents/en-us/d18.html -> click on the ShopFactory version that you currently own

e.g, "I have ShopFactory 11 or Total Care" download link

3. Run the ShopFactory installer.

Please follow the steps in our Knowledgebase article,

FAQ: 1-0001 EN Re-activate ShopFactory Total Care with a new account

You also need to update the account that you are using in your shop and re-setup payment methods accepted in your shop.

6. Open your shop project in ShopFactory

7. Click ShopFactory Cloud menu -> select "Change ShopFactory Cloud account for this shop" option

8. Enter your new ShopFactory Cloud details and click OK.

9. Now, click on Central dropdown-> Payment Methods Accepted -> go through the payment settings wizard -> complete the setup process

10. Save and preview your shop and then publish your shop again