This error is caused when you turn on PHP Search in your shop but PHP is not installed on your web server. PHP needs to be installed on your webserver where your shop is published.
If you believe that PHP is installed on your webserver you need to check the PHP safemode is disabled, otherwise it will not work.
Also you need to check that ...\contents\stkcontrol folder on your server is "writeable"
If you do not have PHP search on your server you will need to
untick "Use PHP Search".
1. Open Shopfactory
2. Click on Publish => Publish your website on the Net
3. Click on the Setup button
4. untick "Use PHP Search" and Click Ok
5. Tick "regenerate Search files" and CLick Publish to republish your website without PHP enabled.