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Support Center » Knowledgebase » 11. Order Management » 11-0024-EN-How do I show my customers the total weight of their order, i.e. I charge shipping by weight
 11-0024-EN-How do I show my customers the total weight of their order, i.e. I charge shipping by weight
Article

I want my customers to see the total weight of an order:

- Open your shop in ShopFactory

- Click on MY ORDERS button to open the Total Care interface on your default browser

- Select Settings menu -> Account Settings

- Scroll down to the SETTINGS section

- Tick “Show total weight during checkout” checkbox

 

- Click Submit button to save the changes.

- Go back to Normal mode and then click on Properties -> Shipping charges -> click OK to update the ordertotal.html file

- Save and publish your shop again.

*** During checkout, your customers will see the Total Weight field at page 2 of checkout.

**** The order confirmation email that customers receive will also have the "Total Weight" field.



Article Details
Article ID: 5065
Created On: 23 Feb 2015 10:19 AM

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