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Knowledgebase Categories |
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| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Articles |  |
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 | 3-0001-EN-Adding Related products (Cross promotions) |  |
| ShopFactory allows you to link a product to related products/paragraphs, to other pages in your website or to external websites.
This can help boost sales by making customer |
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| 3-EN-Using the new integrated block editor in ShopFactory 12 | |
| The biggest new feature in ShopFactory 12 is the new integrated block editor. You can create great looking page content and product descriptions just by dragging content blocks onto |
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| 3-0002-EN-GDPR compliance: Show "Product Details" in secure Checkout page |  |
| To comply with the GDPR regulations, the product details must be displayed to your buyer during Checkout.
1: All p |
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| 3-0004-EN-Inserting Paragraphs/Products that are linked to a page in the shop or external website | |
| In ShopFactory, you can add image links constrained by a column-display productloop style. This is commonly used to feature pages and products on a page or add quick links to a category or a |
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| 3-0006-EN-How do I add options and choices to a product? | |
| 1.Open shop in SF
2.Click page where you want to add product that have options and choices
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| 3-0008-EN-Product Images: How do I add more images to a product? | |
| 1.Open shop in ShopFactory
2. In the left hand side tree menu, select the page that contains the product you wish t |
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| 3-0009-EN-Products: How do I change the order of products? | |
| Products are added to the page in the order that they are created. However, you may wish to display the products in a different order such as alphabetically or popularity. You can easily chan |
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| 3-0010-EN-How do I change the Index2 Navigation Style? | |
| 1.Open shop in Shopfactory
2.On the left tree, select Index2
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| 3-0012-EN-What Page details are available in the different versions of SF? | |
| Page Details - ShopFactory allows you to add pages and sub pages at the click of a button — making creating and maintaining a website structure a breeze. Of course you |
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| 3-0013-EN-How do I use different Font sizes in Headlines and descriptions? | |
| To be able to have a mixture of font sizes in one Paragraph, Headline or Description, you will need to use&nb |
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| 3-0014-EN-How do I add an image link or text link in a page? |  |
| You can easily insert links within a page description or within a product headline or description - basically in any of the text boxes in your shop. I am going to show 2 examples below - |
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| 3-0018-EN-How do I create an image link in my navigation menu (Index2)? | |
| To create an image link for each page instead displaying page name in Index 2, please do the steps below:
- Open yo |
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| 3-0019-EN-How do I change the Department Page Id? | |
| -Open shop in shopfactory
-On the left tree, select the page/department that you want to change the ID then click & |
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| 3-0020-EN-How can I offer products with a price for each cm sold? | |
| 1. In the ShopFactory Editor Double Click on the Product you want to change. |
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| 3-0021-EN-How can I set a minimum purchase quantity per Product? | |
| I do not want my customers to purchase less than 5 of a certain product, how do I set this up? This is achieved in ShopFactory th |
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| 3-0022-EN-How can I set a Minimum purchase amount for my Shop? Customers have to Purchase more than $20 for example. | |
| You can setup minimum and maximum Total Order values in Global Settings 1. In ShopFactory, choose Settings => Global Settings Menu from the Toolbar
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| 3-0024- EN-How can I create pages that are not part of Index 1 or Index 2 navigation menu? | |
| If you wish to create pages on your website that you do not want to either display in Index 1 or Index 2 i.e. you want to link them from elsewhere, then you can add them under "Unlisted Pa |
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| 3-0025-EN-How can I change the display order of products on a page? | |
| 1. In the Left hand Tree Click on the Page you wish to reorder the Products on
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| 3-0026-EN-How do I change the Style of my Options? | |
| The default style of Options is a drop downbox, however you can change this style to a Text box, text area, check box oroption button.
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| 3-0027-EN-How do I Import Product with Options? | |
| Here is a simple example on how to import product with options and choices.
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| 3-0028-EN-I want to change the type of Option that is imported with Import Wizard | |
| This example is only available in the Professional version of Import Wizard. The |
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| 3-0031-EN-I upgraded my website from ShopFactory V5 to ShopFactory 8. How do I redirect my existing v5 links in Google to the new v8 pages? | |
| If you are concerned, you will lose your search engine rankings (SEO) for pages created in ShopFactory 5, then the following solution will help you when upgrading |
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| 3-0038-EN- How do I create product templates? | |
| Product Templates
Product Templates allow you to copy values from a template to many products at t |
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| 3-0040-EN- Recommended products ("Customers who bought this product also bought") | |
| Get more sales by recommending relevant products
ShopFactory has "Recommended Products" feature also known as "Customers who bought this product, also bought this..." widge |
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| 3-0044-EN-How do I edit/remove the product image tooltip in my shop? | |
| The product image tooltip can be edited in the image caption dialog.
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| 3-0045-EN-Showing “Other URL” page within the shop window without shop header & navigation menus | |
| At the left tree menu, double click on that specific page. For example, Page 1 and ensure that you have Other |
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| 3-0047-EN-How to Map a Network Drive or NAS Drive in Windows? | |
| You can easily create a shortcut to another drive or folder shared on your network by mapping that location. When you map a network drive, it will show up as a new drive unde |
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