Please note: You must contact Canada Post to set-up an online merchant access Business Account - they will direct you to do this online yourself through their website - it only takes a few minutes.
Then you must request an API "USERNAME" for the "Web / Online Rate Calculation API".
This API username is NOT the same as your Canada Post "Account ID" nor the "Web Login ID" you may have set-up already. Canada Post must set-up your API access for your account directly/manually on their end - then provide you with the API Username.
The API username may be similar to: "cpc_XXXXXX" or other User ID that you then use in ShopFactory for setting up real time rate calculations.
Once you have obtained your credentials from Canada Post, please follow the steps below:
1. Open your shop in ShopFactory
2. Click Central dropdown (Properties) -> Contact Details
3. You must select "Canada" as your Country
4. Select your State/Province and enter all required information
5. Click Next -> Finish
6. Setup "Canada Post" using "Combine multiple shippping providers" option
- Open shop in ShopFactory
- Click on the "Central" dropdown button (Properties) -> Select Shipping Charges
- Select "Use a Provider"
- Click "Next" button
- Select "Combine Multiple Shipping Providers" - Note: you can still use this option even if you are only using one realtime shipping provider
- If you are setting up for the first time, you may need to enter your ShopFactory username and password -> then click "Next"
- Ensure you have entered the required fields accordingly i.e. select the correct weight unit, merchant Post Code/Zipcode is filled-in, merchant address if it is needed, etc.
- To enable "Canada Post" shipping, enter your User ID - it usually starts with "cpc_xxxxxxxx" and then setup the countries that you wish to ship to:
- Click "Save Settings" button
- Preview your shop in External browser. Place a test order to check how shipping rates are calculated at checkout
IMPORTANT: Publish your shop again so that the changes are uploaded online.
NOTE:
Merchant does not need to select shipping methods and handling cost in ShopFactory settings wizard. It must be done in your Canada Post account by going to http://sellonline.canadapost.ca/
Please take time to read "IMPLEMENTATION GUIDE" documentation.