11-0006-EN-I am using Windows Mail/Windows Live and I can’t import my order emails into Sales Manager?

Article Details
URL: https://support.shopfactory.com/kayako/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=561
Article ID: 561
Created On: 20 May 2007 12:00 AM

Answer

To be able to import emails into SalesManager, you need to use a FULL MAPI-compliant mail program. Please note that Windows Mail and Windows Live are just a simple MAPI-compliant.

In this case, we highly advise you to use Microsoft OUTLOOK such as Outlook 2003 instead of Windows Live or Windows Mail. Outlook is a FULLY MAPI-compliant email program and is compatible in SalesManager.