14-0028-EN-"When creating a new shop I get an error: Failure in SetLinkList(CDL1, NULL) - Unspecified error."

Article Details
URL: https://support.shopfactory.com/kayako/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=462
Article ID: 462
Created On: 13 May 2007 12:00 AM

Answer

Also if you get the following errors:

SetLinkList(PTL1,NULL)unknown Error occured

Q: When trying to import using the import wizard I get three error messages.

SetLinkList(PTL1,NULL)unknown Error occured
SetLinkList(CDL1,NULL)unknown Error occured
SetLinkList(TPL1,NULL)unknown Error occured


A: These error messages are related to the Microsoft Jet Driver package.

The Windows XP/no SP installation comes with an old version of the MS Jet Driver package that has known bugs that Microsoft fixed in Jet SP6 and above, see...

http://support.microsoft.com/default.aspx?scid=kb;en-us;304536

Updating the MS Jet Driver package will fix the problem.