I have a promotion running on another site that generates several marketing voucher codes; is there a way for me to import these voucher codes generated externally - into my Total Care: Voucher service?

1. Open your shop in ShopFactory

2. Click on My Orders button to connect to the Total Care interface

3. Click Services -> Vouchers

4. Click on “Import marketing vouchers”

5. Download the sample CSV file to ensure you are using the correct format and it has to be in CSV format – click on “Download sample” – save the sample csv file

6. Open the sample csv file and add all your marketing vouchers into the appropriate field

IMPORTANT: The field headers should be kept intact. You can replace the 2 sample rows with your own. In the screenshot below, the header highlighted must not be changed. This is a unique identifier to tell the Total Care interface what information goes where correctly.

7. Edit the voucher codes and add as many rows/voucher codes as you like provided you put in the correct

a. discount type

b. discount

c. Expiry

d. Minimum spend and

e. The voucher code itself

IMPORTANT: Save the file as CSV format. ShopFactory Total Care only supports CSV.

8. Go back to Total Care interface -> Services -> Vouchers -> Import Marketing vouchers -> upload the CSV file you have edited. The new voucher codes should now be added in your marketing vouchers list.