Login   |   29 Mar 2024 
Support Center » Knowledgebase » 1. Getting Started » 1-0006-EN-Why can't I enter decimal numbers in the product price field? I can only enter whole numbers like 90 or 10
 1-0006-EN-Why can't I enter decimal numbers in the product price field? I can only enter whole numbers like 90 or 10
Article
There are 2 things you need to check.
 
1. Global Settings in ShopFactory allow decimals
 
2. You Computer's Region Settings for Currency allows Decimals
 
In ShopFactory
 
a)  Select Settings =>Global Settings from the Menu
 
decimal prices
 
b) After making Changes Click on Apply and then Click
 
c) Add another product and try to add decimals. Does this work now?
 
If Yes =>  Now make sure you turn on Rebuild All, it is under the Settings menu and must be ticked.   Save & Re-publish your website
 
ShopFactory uses your Computers Region settings for digits and numbers
 
Check Windows Control panel (the location will vary depending on your version of Windows)
 
Go to Region and Language Options and make sure
 
i)   the decimal and thousand separator are not identical
 
ii)  the number of decimals is set to 2 or more
 
Please contact Microsoft Support if you need help with windows settings.

Finally If the windows settings need to be changed, please restart ShopFactory after you have made the changes.



Article Details
Article ID: 572
Created On: 23 Apr 2007 12:00 AM

 This answer was helpful  This answer was not helpful

 Back
 Search
 Article Options
Home | Knowledgebase | Downloads
Language:

Help Desk Software by Kayako SupportSuite v3.70.02