The shop name can be defined by doing the following:
1. Open up shop in ShopFactory
2. Click on "ShopFactory Central" at the Left-Hand tree menu.
3. Shop name is the Website name field. Something must be entered here.
4. Save and publish your shop again so that the changes are uploaded online.
NOTE: Only order notification emails with shop name can be imported into SalesManager.
By default SalesManager will check all messages in your Inbox to see if they contain new orders – even messages that have already been read by you. If you have too many Order emails and other email messages in your Inbox this affects performance. You can speed up SalesManager by setting SalesManager to only check unread emails in your Inbox. Simply click on the Edit menu, then click on Options and click the /Orders/ tab to activate it -> tick " Import Only Unread order emails" -> click OK. You need to go back to your email program and mark all the "order notification emails" you want to download into SalesManager as "Unread".