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 1-0001-EN-Register ShopFactory with an activation key, new account, or re-activate with an existing account
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There are 3 scenarios when activating your copy of ShopFactory. Please carefully consider which option should you use:

A) Register ShopFactory with an activation key and then convert an existing/old SF Total Care or GlobeCharge account

B) Register ShopFactory with an activation key and generate a new account

C) Register ShopFactory with an existing username and password

 

A) Convert an existing account with a new activation key: upgrade an existing GlobeCharge account or old SF Total Care account

- Install ShopFactory (you can download the latest build from http://www.shopfactory.com/contents/en-us/d18.html)

- Open your shop in ShopFactory

- Click HELP menu -> REGISTER

- Enter your New ACTIVATION KEY

(Note: Activation key can only be used once. If you have previously generated a ShopFactory username and password, then you need to register using the "I have a username and password" option.)

- Click "Continue" button

- IMPORTANT: Select the 2nd option "UPDATE AN EXISTING ACCOUNT"

- Enter your existing Total Care/GlobeCharge username and password

 

- Click "Continue" button

- Click Finish

 

 

B) Register ShopFactory with an activation key and generate a new account

- Enter your New ACTIVATION KEY

- Click Continue

- At the "Account Settings" section, select your "Currency" and update your ShopFactory hosting address

- Click Continue

- Your new ShopFactory account details are displayed. Click Finish

 

C) Re-activate ShopFactory with your existing username and password

- Open your shop in ShopFactory

- Click HELP -> REGISTER

- At the subscription setup dialog, select the 3rd option "I have a username and password"

- Enter your existing ShopFactory username and password, as shown in the below screenshot:

- Click Continue

- Click Finish

As soon as your shop has been opened, click "Total Care" menu -> Change Total Care account for this shop

Ensure it's using the correct username and password

- Click OK



Article Details
Article ID: 549
Created On: 10 Feb 2012 12:00 AM

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