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Support Center » Knowledgebase » 7. Shipping, Taxes (VAT) » 7-0030-EN-Automatically display the Delivery/Shipping Address Form at the checkout page
 7-0030-EN-Automatically display the Delivery/Shipping Address Form at the checkout page
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To enable the Shipping Form to show by default without having your customers manually tick the “Deliver to a different address” checkbox, you must enable this option at the Settings page in your Total Care account:

-Click on MY ORDERS to connect to the SF Cloud interface

-Click -> Return to ShopFactory Total Care link

-You will be redirected to SF Total Care interface

-Click on SETTINGS -> ACCOUNT SETTINGS

-Scroll down to the Settings section and tick “Always show delivery address fields

-(“Allow delivery to a separate shipping address” must also be ticked)

-Click SUBMIT to save the changes in the database

Checkout page now shows the shipping form by default:

 

CASE 1: GC Account Settings – only “Allow delivery to a separate shipping address” is ticked
This means that the “Deliver to a different address” form can be activated/ticked – or is activated as soon as you change the billing country in checkout page 1

CASE 2: GC Account Settings – Both “Allow delivery to a separate shipping address” AND “Always show delivery address fields” are ticked
This means that the “Deliver to a different address” form is automatically enabled when you get to page 1 checkout – the shipping form CANNOT be disabled.

CASE 3: GC Account Settings – Both “Allow delivery to a separate shipping address” AND “Always show delivery address fields” are unticked
This means that only the BILLING form will be enabled on Checkout Page 1.

 



Article Details
Article ID: 5047
Created On: 28 Oct 2014 11:03 PM

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