14-0033-EN-External Preview shows a “Page not found” error

Article Details
URL: https://support.shopfactory.com/kayako/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=478
Article ID: 478
Created On: 14 Jun 2007 12:00 AM

Answer

 

When Microsoft Active-synch is active and connected to a handheld device, external preview may not immediately work.

Solution: Select the URL in the browser address bar and click on Enter key to display the page or disable Active-synch